Aquara Boards values the protection of your personal information. This policy explains our commitment not to sell or improperly share your personal data, in accordance with applicable Canadian privacy laws, including PIPEDA and Quebec Law 25.

1. No sale of personal information

We do not sell your personal information to third parties.

This includes any information you provide when using our website, such as your name, address, email address, phone number, payment information, or any other personal data shared during your interaction with our store.

2. Limited sharing of information

We do not share your personal information except in the following situations:

Service providers
We may share certain information with trusted service providers who help us operate our website and process orders (such as payment processors, shipping carriers, hosting providers, and customer support services). These providers are required to use your data only for the purpose of providing their services.

Legal obligations
We may disclose personal information if required by law or if necessary to comply with a legal process, protect our rights, prevent fraud, or ensure the safety of our users.

3. Purpose of data collection

We collect personal information only for the following purposes:

Processing and fulfilling orders

Managing your customer account

Providing customer support

Improving our services and website functionality

Sending transactional communications related to your order

4. Your rights

Under Canadian privacy laws, you have the right to:

Access your personal information

Request correction of inaccurate data

Request deletion of personal data, where applicable

Withdraw consent where processing is based on consent

To exercise your rights, please contact us at:

contact@aquaraboards.com

5. Data security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

6. Policy updates

We reserve the right to update this policy at any time. Any changes will be published on this page and will take effect immediately upon posting.

Contact information

Business name: Aquara Boards
Legal name: Olivier Dancause
Business structure: Sole proprietorship
Country of registration: Canada
Province: Quebec

Customer Service Hours:
Monday to Friday, 8:00 AM – 6:00 PM
Closed on Saturdays, Sundays and public holidays